Privacy policy

This Privacy Policy describes how Institute of Human Anatomy, LLC (“we,” “our,” or “us”) collects, uses, and discloses your personal information when you use Ask IOHA (the “Service”). It covers Ask IOHA only. Our main website, courses and store are covered by the Institute of Human Anatomy privacy policy.

Information we collect

• Early-access sign-ups. If you join the waitlist, we store your email address, the date, your browser type, and the country your connection comes from. Collected directly from you.
• Questions you ask. We store the text of each search, the date, how many results it found, and the country it came from. We use this to improve answers and see which topics people need. Searches are not linked to your name or email.
• Device information. Our hosting provider automatically processes your IP address, browser version and the pages you request in order to deliver the Service and protect it from abuse.
• Subscriber information [to complete when subscriptions launch]: your email address, subscription status and billing history. Payment details are handled by our payment provider and never reach our servers.

Health questions

Questions about the body can be personal. Please don’t include your name, contact details or other information that identifies you in a question. Ask IOHA explains anatomy for education. It does not diagnose or treat, and we don’t use your questions to make decisions about you.

How we use your information

• Provide the Service: show results, write answers, and remember sign-ups
• Send early-access updates and, if you subscribe, messages about your account
• Understand which topics are asked about and improve the Service and our educational content
• Keep the Service secure and prevent misuse
• Comply with legal obligations

Sharing your information

We share information only with trusted service providers that help us run Ask IOHA:

• Cloudflare: hosting, security, and the database where sign-ups and searches are stored.
• Anthropic (Claude): writes answers for subscribers. The question and the relevant IOHA video transcript excerpts are sent to Anthropic to generate the answer.
• YouTube (Google): video thumbnails and the embedded player. Loading them shares your IP address with Google, and playing an embedded video may set YouTube cookies under Google’s privacy policy. We use YouTube’s privacy-enhanced embed.
• [Payment provider: when subscriptions launch.]
• [Email provider, e.g. Klaviyo: when we start sending emails.]

We do not sell your personal information. We will also disclose information if required by law or to protect our legal rights.

Cookies and tracking

Unlike our main website, Ask IOHA does not use advertising or analytics cookies, tracking pixels, or retargeting. We set one cookie, only for IOHA staff who sign in to the admin area. Embedded YouTube videos may set cookies when played (see above). You can control cookies through your browser settings. [Update this section if analytics or subscriber sign-in are added.]

Email

If you join the waitlist, we use your email address to tell you about Ask IOHA early access and launch. Where required by applicable law, marketing emails are sent only with your consent. You can unsubscribe at any time using the link in our emails or by contacting us at info@instituteofhumananatomy.com.

How long we keep it

Waitlist emails: until you unsubscribe or ask us to delete them. Search questions: [retention period, e.g. 24 months]. Subscriber records: as long as the account is open and as required for tax and accounting.

Your rights

GDPR (for EEA and UK residents). If you reside in the European Economic Area or the UK, you have the right to:

• Access, correct, or delete your personal information
• Object to certain processing of your data
• Withdraw consent at any time
• Receive your data in a portable format

CCPA (for California residents). California residents have the right to:

• Know what personal information is collected, used, shared, or sold
• Request deletion of personal information
• Opt out of the sale of personal information (note: we do not sell personal information)

To exercise any of these rights, contact us at info@instituteofhumananatomy.com.

Where your data is stored

Ask IOHA data is stored and processed primarily in the United States by our service providers, which may also process it in other countries.

Children

Ask IOHA isn’t directed to children under [13], and we don’t knowingly collect their information.

Do Not Track

Ask IOHA doesn’t track you across other websites. It does not change its data practices in response to “Do Not Track” browser signals because of inconsistent industry standards.

Changes to this privacy policy

We may update this policy from time to time to reflect changes in practices, legal requirements, or operational needs. The most recent version is always posted here. See also our terms of use.

Contact us

For questions about this policy, complaints, or privacy inquiries, contact us at:

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.